10 Star Service
We have strong merchandisers and after-sales team to ensure that we can provide all new and old customers with 100% good quality products and five-star quality services!
We can send invitations, book hotel and plane tickets for you, solve your communication and transportation issues in China, and arrange the most comfortable trips for you to save your precious time, energy and expenses.
We have plenty of advantage sailing and flying forwarders to the different overseas destination port. We can help customers to solve the customs delare and cleanrance problem with our excellent experience.
We have more than 15 years export experience from year the 2008 in the outdoor furniture industry. No matter LCL goods or FCL goods, we will guarantee the package safely and no any broken within the transportation.
We can help customers to design the advertisement paper, and offer cost-effective promotional gifts to help our customers to sell the goods faster and better.
We have our own designers with plenty of beautiful products photos, videos, also we have plenty of products knowledge and article, and our customers can use them to put on their own website and online platform.Our professional marketing team can help our
We usually fly to visit customers' company, and introduce the updated China market situation and the newest products style and items to our customers.
Even you are a new importer, we can offer excellent DDU or DDP service for you, which means the goods will be sent to your own warehouse, all will be charged by us.
If you buy goods from different suppliers, we can collect the goods and load the container for you together. With us, all become simple and relaxed.
We have a lot of experience in overseas cooperation, even nowadays the container is hard to book, we can load 8-10 days max per day. Our customer service team can ensure our customers get the container and arrange shipment on time.
We have sourced for customers over 5 years already, we can help our customers to source furnitures suppliers to match different customers' demands. We can go to check the customers' potential suppliers whether they have their own workshop, whether their factory building is standard or just private house. Whether the factory can pass the human rights and counter-terrorism audit. And we can help to check the quality of mass-production goods which is under producing.
After Sales Service
1) We have ten professional merchandisers to service our customers. For all the delivered goods, our merchandisers will keep in touch with our customers.
2) For any problem of the goods, we will have a fast meeting to solve for customers at once. Also we will undertake all the losses and pay the full penalty.
3) We are keeping to recommend the new items to our customers by email, which include the products' photo, video, package information, delivery time and price, etc.
4) We can help our customers to train their staff to improve the products knowledge.
5) We usually fly to visit customers' company, and introduce the updated China market situation and the newest products style and items to our customers.